Privacy Policy

Last Updated: October 25, 2025

1

Introduction

Welcome to our Platform. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal information. We believe in transparency and want you to understand exactly what information we collect and how we use it.

2

Information We Collect

When you register on our Platform, we collect basic information necessary to create and manage your account. This includes your username, email address, mobile number, password, and date of birth. The date of birth is collected solely for age verification, as our Platform is only available to users who are 18 years of age or older.

Technical Information

  • Device type, operating system, and browser type
  • Usage data including pages visited and time spent
  • IP address, access times, and error logs
  • Cookies and similar technologies for enhanced experience
3

What We Do NOT Collect

It is extremely important for you to understand what information we do NOT collect. We want to make this absolutely clear: we do NOT collect, store, or have access to any sensitive financial information.

We NEVER collect:

Bank account numbers
Credit/debit card details or CVV numbers
Net banking passwords or UPI PINs
Aadhaar Card, PAN Card, Voter ID
Driving License, Passport
Bank statements or income proof documents

All payment transactions are processed exclusively through Razorpay's secure payment gateway. We only receive transaction confirmation, never your actual payment details.

4

How We Use Your Information

The information we collect is used for several legitimate purposes related to operating and improving our Platform.

Account Management

  • Create and manage your user account
  • Provide access to Platform features
  • Send transaction confirmations
  • Provide customer support

Platform Improvement

  • Understand how the Platform is being used
  • Improve existing features and develop new ones
  • Identify and fix technical issues
  • Optimize overall performance

Security & Compliance

  • Verify your identity when necessary
  • Detect and prevent fraudulent activities
  • Enforce our Terms and Conditions
  • Comply with legal obligations
5

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share information with trusted parties in specific circumstances.

Service Providers

  • Razorpay for secure payment processing
  • Cloud hosting and infrastructure providers
  • Email service providers
  • Analytics service providers

Legal Requirements

  • Valid court orders or legal processes
  • Government or regulatory requests
  • Law enforcement investigations
  • Protection of legal rights and user safety
6

Data Security

We take the security of your personal information very seriously and have implemented multiple layers of protection.

SSL/TLS encryption for all data transmission
Encrypted data storage on secure servers
Strict access controls and monitoring
Multi-factor authentication for sensitive operations
Continuous security monitoring and audits
PCI-DSS compliant payment processing through Razorpay
Fraud detection and prevention mechanisms
7

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Transaction data is retained for a minimum of five years. If you close your account, personal information is deleted within 90 days, except for legally required records.

8

Your Rights and Choices

You have several rights regarding your personal information and how it is used.

Access your personal information through account settings
Update and correct inaccurate information
Request a copy of your data in portable format
Delete your account and associated information
Opt out of promotional emails anytime
Manage push notification preferences
Object to certain types of data processing
9

Children's Privacy

Our Platform is not intended for use by individuals under the age of 18 years. We do not knowingly collect personal information from children under 18. By creating an account, you confirm that you are at least 18 years of age.

10

Third-Party Links and Services

Our Platform may contain links to third-party websites or services. This Privacy Policy applies only to our Platform. When you use third-party services, you are subject to their privacy policies. Payment processing is handled by Razorpay, governed by their Privacy Policy.

11

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will update the 'Last Updated' date and provide prominent notice for significant changes. Your continued use after changes constitutes acceptance of the updated policy.

12

International Data Transfers

Our Platform is operated from India, and your information is primarily stored and processed on servers located in India. By using our Platform, you consent to the transfer of your information to India and acknowledge that Indian data protection laws will apply.

Contact and Support

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team through the Platform's support section.

We are committed to addressing your privacy concerns and typically respond to privacy-related questions within 48 to 72 hours.

Summary

What we collect: Basic account information (username, email, mobile number, date of birth for age verification)

Payment security: All payments processed by Razorpay. We never see or store your card details, bank information, or financial passwords

We will NEVER ask for Aadhaar, PAN Card, Voter ID, Passport, or bank statements. If someone requests these, it's fraudulent!

Your control: Access, update, or delete your data anytime. We don't sell your information to third parties

Age requirement: You must be 18 years or older to use our Platform

Your privacy is our priority. We're committed to protecting your information.

This Privacy Policy was last updated on October 25, 2025 and is effective immediately.